Privacy Policy

1. Definitions

• Account – A unique login created to access the Service
• Affiliate – An entity controlled by or under common control with the Company
• Cookies – Small data files stored on your device by websites
• Device – Any technology used to access the Service (e.g., phone, computer, tablet)
• Personal Data – Information that can identify you directly or indirectly
• Service Provider – Third parties that process data on our behalf
• Third-Party Social Media Service – Services like Google or Facebook used for login
• Usage Data – Automatically collected technical or behavioral data
• You – The person accessing or using the Service, either as an individual or on behalf of an organization

2. Information We Collect

2.1 Personal Data

We may collect the following personal data:

• Name, email, phone number
• Location (e.g., city, state, ZIP code)
• Login credentials (including via Google or Facebook)
• Song requests, shoutouts, tips, and booking inquiries
• Preferences and interaction history with artists or events

2.2 Usage Data

• IP address, browser type, operating system
• Device identifiers, crash logs, and diagnostic data
• Clicks, page views, session times, and feature use

2.3 Third-Party Login Data

When you use services like Google or Facebook to sign in:

• We access name, email, and relevant profile data
• This information may be shared with performers whose pages you interact with
• Performers may contact you for promotional purposes (e.g., shows, merch)
• You can opt out of communications at any time

3. Tracking Technologies and Cookies

3.1 What Are Cookies?

• Session Cookies – Deleted when you close your browser
• Persistent Cookies – Remain until deleted or expired
• First-party Cookies – Set by NoSongRequests.com
• Third-party Cookies – Set by services like Google or Stripe

3.2 Types of Cookies We Use

3.3 Third-Party Cookies

• Google Analytics – Measures site traffic and engagement
• Meta (Facebook) – Enables social logins and ad targeting
• Stripe – Secures payment transactions

3.4 Your Cookie Choices

• Block or delete cookies through your browser settings
• Use opt-out tools like NAI or DAA
• Manage consent via our cookie banner (where applicable)

Note: Some site features may not work properly if cookies are disabled.

3.5 Do Not Track

Our site does not currently respond to Do Not Track (DNT) signals due to lack of universal industry standards.

4. How We Use Your Data

• Provide, improve, and personalize the Service
• Create and manage user accounts
• Process payments, tips, and booking requests
• Share fan interactions with performers for engagement
• Contact you with updates, offers, and event suggestions
• Enforce terms, prevent abuse, and comply with legal obligations
• Conduct internal research and usage analytics

5. How We Share Your Data

• With performers whose pages you interact with
• With Service Providers (e.g., analytics, hosting, payments)
• With affiliates or trusted business partners
• During business transfers (e.g., acquisition, merger)
• With law enforcement if legally required
• With your consent or direction

6. AI and Automated Decision-Making

6.1 Use of AI

• Recommend songs and artists
• Moderate shoutouts and content
• Enhance fan engagement tools
• Personalize your in-app experience

6.2 Privacy, Control, and Oversight

• AI models are trained with anonymized or pseudonymized data where possible
• We do not make significant decisions without human oversight
• Performers’ likeness or branding is never used for AI generation without consent
• Users may opt out of AI-based marketing and personalization by emailing info@nosongrequests.com

7. Retention of Data

• Personal Data as long as your account is active or legally required
• Usage Data in aggregate form for analytics and improvement
• Performer interaction data to support re-engagement, unless deletion is requested

8. International Data Transfers

NoSongRequests.com is based in the United States, and all data collected through the Service is processed and stored in the U.S. By using the Service, you acknowledge and agree to the following:

• Your data may be transferred to, stored in, and processed in the United States
• U.S. data protection laws may differ from those in your country of residence
• You consent to the transfer of your data to the United States
• You are responsible for ensuring that your use of the Service complies with the laws of your jurisdiction

We make no representations or warranties that our Service complies with the legal requirements of jurisdictions outside the United States. If your local laws prohibit or restrict your use of our services, you must refrain from using them.

9. Your Rights

Depending on your location, you may have rights to:

• Access and review your Personal Data
• Correct or delete inaccurate data
• Opt out of marketing messages
• Object to or restrict certain types of processing
• Lodge a complaint with a data protection authority

To exercise these rights, email info@nosongrequests.com.

10. Children’s Privacy

Our Service is not intended for children under 13 years old, and we do not knowingly collect personal data from them.

If we discover that we have collected information from a child under 13 without verified parental consent, we will delete it promptly. To report such an issue, contact us at info@nosongrequests.com.

11. Data Security

We implement technical, administrative, and physical safeguards to protect your data. While we strive to use commercially acceptable methods, no internet transmission or system is 100% secure.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. If material changes are made, we will:

• Update the “Last Updated” date at the top
• Notify users via email or an in-app banner, if appropriate

Continued use of the Service after changes constitutes acceptance of the revised policy.

13. Contact Us

If you have questions or wish to exercise your privacy rights, contact us at:

Email: info@nosongrequests.com

Mailing Address:
NoSongRequests.com Inc.
1300 Eastman Ave.
Ventura, CA 93003
United States